Technical Support

Don’t go pulling your hair out trying to fix your website by yourself or going back and forth with your current provider!

We are able to promptly assist you with many of the common website issues

  • Unable to log onto the site / Forgotten Credentials
  • Adding Google Analytics Code
  • Securing contact forms with reCaptcha
  • Installing popular CMS and packages
  • Assistance in making minor changes to the site
  • Assistance setting up or troubleshooting DNS records
  • Assistance setting up email accounts
  • Troubleshooting Email Deliverability Issues
  • Troubleshooting Website Errors (‘500 internal server’, ‘503 Service Unavilable, ”fatal memory’, ‘error establishing database connection’, etc)
  • Investigate performance issues
  • Investigating disk space and high inode usage
  • Changing the URL of the website or setting up re-directs
  • Fixing SSL certificate issues (mixed content, replacing expired certificates)
  • Updating PHP Versions
  • Domain Renewals and registrations
  • General Advice or questions on how the current website is setup
  • Static Website Conversion
  • Email Mailbox Conversions
  • WordPress Hardening
  • +++ More

We strongly recommend giving us a call on (03) 9112 5978 to discuss your issue or if you have something not on this list